FAQ

Looking for more information about our fiber solutions?

Frequently Asked Questions

We Work to Keep You Informed

At Photonica, we believe in the possibilities afforded by a single, game-changing technology. The capabilities and advantages of fiber-optics are what allow us to provide the great service we do. We hope you'll find out more about what we do here.

FAQ

What Makes Fiber Optics a Great Technology?

Fiber optic cable is a surprisingly versatile and secure communication infrastructure. Because of its relative ubiquity, fiber solutions offer flexible and scalable service options. Fiber is well-suited to both long-distance and high-speed applications.

Why Choose Photonica?

Photonica provides best-in-class service and wavelength-based solutions that exceed expectations. Our services are customizable, and performance-focused. We're working to make connectivity easier for healthcare providers, educators, and everyone else who keeps our economy growing.

What Kinds of Customers Does Photonica Serve?

Our customers come from a wide array of industries including healthcare, education, technology, and finance. Anyone who moves large amounts of data can benefit from Photonica's services.

How Does DWDM Work?

DWDM combines multiple data signals from different sources into one optical transmission while keeping the individual signals distinct from each other. This "denser" form of optical transfer allows for more information to be transmitted on a single fiber and creates more affordable options for customers.

What Options Do We Have if We Move Locations?

In many cases our customers can continue their service in a new location, especially if remaining in the same metropolitan area. There may be other options for longer or more complicated moves. We've yet to see a relocation we couldn't overcome with some ingenuity and engineering.

What Kind of Security Options Are Available?

Although fiber optic cable has some security built-in due to its fragile construction making it very difficult to successfully tap, Photonica also offers advanced encryption and other security services to keep your data as safe as possible.

What Happens When We Need Repairs?

Photonica handles all of the maintenance and repairs necessary for upkeep of our network. While it's rare that unexpected or major repairs are necessary, we're available 24/7 if something does go wrong.

Copyright © 2025 Photonica Global Telecom Group, LLC.

All Rights Reserved.